Refunds (if applicable)
- We do not refund for any orders. Only exception is in case of fabric defect.
- Damage due to shipping is not covered under this policy.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
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We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@sobariko.com and send your item at Sobariko 132, Keval Industries Senapati Bapat Marg Lower Parel, Mumbai 400013, Maharashtra.
Shipping
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To return your product, you should mail your product to: Sobariko 132, Keval Industries Senapati Bapat Marg Lower Parel, Mumbai 400013, Maharashtra.
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are applicable for a refund, the cost of return shipping will be deducted from your refund.
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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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If you are shipping an item over you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Vat / Taxes / Custom Duties
VAT/ Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT/ Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by the respective country government.
International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility.
The courier company may also charge some additional service charges over and above customs duty on a case-by-case basis.
